I purchased the Bose JINS glasses, and something happened to them. How can I get help? Gerald November 20, 2020 17:50 Updated Follow Life happens. No worries, BOSE and JINS got your back. For lens inquiries, please contact us! For frame inquiries, please visit the BOSE Support website! Related articles How long will it take to get my glasses online? What are the types of lenses you offer? I broke my glasses, what should I do? Can I replace the lenses purchased from another retailer? Will insurance be accepted for my purchase? Comments 0 comments Please sign in to leave a comment.