I purchased the Bose JINS glasses, and something happened to them. How can I get help? Gerald November 20, 2020 17:50 Updated Follow Life happens. No worries, BOSE and JINS got your back. For lens inquiries, please contact us! For frame inquiries, please visit the BOSE Support website! Related articles Breakdown of Lens Index of Refraction Why do glasses have a "Proposition 65 warning"? Can I replace the lenses purchased from another retailer? What is a valid prescription? How long will it take to get my glasses online? Comments 0 comments Please sign in to leave a comment.