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For lens adjustments, there is a two week adjustment period for any newly received prescription glasses (applies for same or updated prescription). Do not switch back and forth between old and new glasses - this will make the adjustment time longer.
For frame adjustments, we will happily adjust your JINS frames in any of our store locations. Simply bring your glasses with you and ask any staff member for a fitting adjustment and you should be well on your way with a pair of glasses that fit uniquely to you.
Not near a JINS? Check our Worry-Free Adjustment Service (valid for newly purchased glasses within 30 days of receipt).
Changed your mind? Whatever the reason for your return or exchange, our process is as simple and stress-free as possible. You can make a return or exchange within 30 days (items must be undamaged and purchased in the United States; No return for sale items)