I made a mistake on my order after it has been placed, what should I do?

At this time, we are unable to retroactively modify an order after it has been placed. We would have to cancel your order, then for you to place a new order with your desired adjustment(s). For further actions on this, please contact Customer Support.

If your order is on Pending Processing status, then you are able to cancel it on your own. Please login to your JINS account, and you will see the Cancel Order function.